Privacy Policy

Last Updated: April 29, 2026

Silverwood Company respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our team, request information, schedule an appointment, or work with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mobile phone number

  • Project details

  • Appointment or consultation requests

  • Information submitted through contact forms, scheduling forms, newsletter sign-ups, text messages, phone calls, emails, or other direct communication

We may also collect limited website usage information, such as browser type, device information, pages visited, referral sources, and how visitors interact with our website.

How We Use Your Information

We may use your information to:

  • Respond to your questions or requests

  • Schedule consultations, appointments, or showroom visits

  • Communicate with you about your project

  • Provide information about our products and services

  • Send updates, reminders, or follow-up messages

  • Improve our website, services, and customer experience

  • Maintain business records

  • Comply with legal obligations

Text Messages and Mobile Information

If you provide your mobile phone number, we may use it to contact you regarding your inquiry, appointment, project, or services you have requested.

Mobile information will not be shared with third parties for marketing or promotional purposes.

You may opt out of receiving text messages at any time by replying STOP or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, manage communications, schedule appointments, respond to inquiries, or provide services related to your project. These providers are only permitted to use your information as needed to perform services on our behalf.

We may also share information when required by law, to protect our rights, to prevent fraud or misuse of our website or services, or as part of normal business operations.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, understand website traffic, and help us improve the user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

How We Protect Your Information

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, loss, or disclosure. However, no website, email, text message, or online system can be guaranteed to be completely secure.

Your Choices

You may contact us to:

  • Request access to the personal information we have about you

  • Ask us to update or correct your information

  • Request that we stop contacting you

  • Opt out of promotional communications

  • Ask questions about this Privacy Policy

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Silverwood Company
Website: silverwoodcompany.com/contact